Shipping policy

Shipping Policy

We carefully prepare and pack every Andriani Chocolate order to help ensure it reaches you in excellent condition.

UK Delivery

We currently deliver within the United Kingdom. Delivery charges are shown at checkout before you complete your purchase.

Orders are normally prepared and dispatched within 1–3 working days. Once dispatched, delivery times will depend on the postal or courier service selected.

Where tracking is available, tracking information will be provided after your order has been dispatched.

Local Collection

Local collection is available from:

Andriani Chocolate
Buddha Barn
Rear of 51 High Street
Messingham
DN17 3NU

Please wait until you have received confirmation that your order is ready before coming to collect it.

Warm Weather

Between May and September we send orders in insulated packaging with cool packs. During a heatwave we may hold your order for a few days until it’s safe to send, and we’ll let you know if we do.

Posting Days

We post orders Monday to Wednesday only, so your chocolate doesn’t sit in a depot over the weekend. Orders placed from Thursday to Sunday are posted the following Monday.

Delivery Problems

Please ensure that the delivery address provided at checkout is correct. If your parcel arrives damaged or there is a problem with your delivery, please contact us as soon as possible at hello@andrianico.com, quoting your order number.

We will do our best to resolve any delivery problems promptly.

Contact

Andriani Ltd t/a Andriani Chocolate
hello@andrianico.com
01724 764444